NHTSA Complaint #11554821 — 2023 HYUNDAI KONA

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11554821
Vehicle 2023 HYUNDAI KONA
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

While driving on the highway on an extended trip my cruise control dropped its speed from 71 to 65 without warning. On one occasion it happened while I was in the passing lane with a lot of traffic behind me. It created a very dangerous situation before I could get into the right lane. Another incident was when again I was driving along, no one in front of me, beside me or behind me and the speed dropped once again. Had I been in traffic who knows what would have happened. I have turned the automatic breaking system off because while on a trip I was in the right lane when a car cut me off. The breaks went on and the car went totally out of control! I have filed a complaint with Hyundai and after waiting 8 weeks for a call regarding my case number they refuse to acknowledge that it is a manufacturing issue. I have had the vehicle into the dealer 3 times and they have not been able to replicate it by driving around the area, but have not taken it out on the highway at a higher speed which is when it occurs and when one would use the cruise control. I have only 9,000 miles on the car at this point and no remedy in sight.

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