NHTSA Complaint #11518022 — 2023 HYUNDAI KONA

VEHICLE SPEED CONTROL issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11518022
Vehicle 2023 HYUNDAI KONA
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SD

Consumer Description

The cruise control on this 2023 Kona has not worked since the day I purchased it. When the cruise control is engaged it will suddenly decelerate, but the cruise still appears engaged. It sometimes then suddenly reaccelerates. This causes traffic to suddenly back up behind me, and also to be in danger in front of me when it reaccelerates rapidly. I informed the dealer immediately of the issue. They advised there was a 2022 in their shop for the exact same issue at 8,000 miles. They asked me to bring mine in, which I have done now three times. That shop now has 4 Konas with the exact same issue, yet they do not have a fix. The Hyundai forum boards are full of this same complaint. I have contacted Hyundai Corporate. They also don’t have a solution, but won’t take back my new vehicle. I have less than 1,000 miles on this Kona - most of that from driving one hour to/from the dealer 3 times. I have been understanding and professional in my dealings with them however, I have run out of patience. I did not get what I paid for and am being asked to put myself/my family in danger driving this vehicle back and forth to this dealer who doesn’t even have a fix.

Related Complaints for the 2023 HYUNDAI KONA

Other VEHICLE SPEED CONTROL Complaints

#11707833 After a routine service visit, the vehicle’s braking and speed‑control systems began to behave abnormally. The ABS/ES...
#11579866 This has happened 3 times and I’ve only owned the car since Sept 2023, the first time was Feb 4 2024, then Feb 28th a...
#11554821 While driving on the highway on an extended trip my cruise control dropped its speed from 71 to 65 without warning. O...
#11531199 Car stopped accelerating on the highway and held me at 40mph. This happened twice. Then before being able to get it i...
#11525038 While traveling at 70 mph on the freeway my 2023 Kona with less than 2,000 miles dropped into neutral and lost speed,...

Recent Complaints for the 2023 HYUNDAI KONA

#11716965 ELECTRICAL SYSTEM Dear Hyundai Motor America Consumer Affairs, I am formally escalating a safety defect involving my 2023 Hyundai Kona...
#11716965 UNKNOWN OR OTHER Dear Hyundai Motor America Consumer Affairs, I am formally escalating a safety defect involving my 2023 Hyundai Kona...
#11715395 ELECTRICAL SYSTEM Rear latch unlocks while vehicle is running or not running up to 30 times at once. Rear latch unlocks without key bei...
#11715395 FORWARD COLLISION AVOIDANCE: WARNINGS Rear latch unlocks while vehicle is running or not running up to 30 times at once. Rear latch unlocks without key bei...
#11715395 UNKNOWN OR OTHER Rear latch unlocks while vehicle is running or not running up to 30 times at once. Rear latch unlocks without key bei...
Check any vehicle history by VIN - Free vehicle history report