NHTSA Complaint #11554738 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11554738
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

Anti-lock brake / traction control lights come with audible chime. Message reads service anti-lock brakes and service electronic brakes. Problem is intermittent with light coming on for a duration then going out and clearing message center. At times, the warning lights turn on and off rapidly giving multiple audible tones. Activation of light causes deactivation of cruise control. At highway speeds - rapid deceleration occurs. Unknown if the anti-lock brake or traction control will function while light is on. This will be the second time this issue has occurred. First time repair was covered under warranty for same issue. Diagnostic’s performed at authorized Ram dealer (10/27/2023) (Approx. 48500 mile's) indicates issue with Anti-lock brake control and Anti-lock brake module. Remedy - replace defective parts with: 68143491AB Control: Anti-Lock Brake 68347098AB Module: Anti-lock brake Total cost to repair: 1478.25 Dealer states that no factory warranty on this repair. Parts not available until February 21st 2024

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