NHTSA Complaint #11554467 — 2020 KIA SOUL ENGINE

Complaint Details

ODI Number	11554467
Vehicle	2020 KIA SOUL
Component	ENGINE
Date of Incident	August 2, 2020
Date Filed	November 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I bought my car brand new off the lot 0 miles on it. Recieved a letter in mail Dec. 7th 2021 bout the pistons not being treated properly. And the software being available. I've been putting anywhere from 1 quart to 1.5 quart of oil in weekly. There's no leaks no smoke not sure where oil is going. It stalls when stopped or idling. When in park will stall. After I get gas it won't start I have to put gas pedal all the way to floor and hope it's turns over and when it finally does I have to keep it idle over 2rpms or it sputters til it stalls. I feel these are continued safety issues. Besides my oil issue gas mileage is awful.

Related Complaints for the 2020 KIA SOUL

Other ENGINE Complaints

#11718557 — February 17, 2026 — I believe my car has been burning oil. The oil was empty at our last oil change only about 60,000 miles on car and we...

#11718252 — February 16, 2026 — My car suddenly cut off while I'm driving putting me and others at risk in traffic and then my mechanic confirmed tha...

#11716026 — February 5, 2026 — My car is burning oil and showing signs of blow-by. I suspect it is due to the faulty piston rings that prompted your...

#11714287 — January 29, 2026 — I purchased my 2020 Kia Soul GT-Line brand new in October 2019. The vehicle was later subject to a Kia oil piston ri...

#11711959 — January 19, 2026 — My 2020 Kia Soul has around 135,000 miles on it. When accelerating it sounded like a rod or piston was coming through...

Recent Complaints for the 2020 KIA SOUL

#11713543 — AIR BAGS — January 27, 2026 — Immediately after purchase, the Passenger Airbag warning light illuminated. An authorized Kia dealer confirmed that t...

#11712729 — UNKNOWN OR OTHER — January 22, 2026 — My 2020 Kia Soul is suffering catastrophic engine failure from a known safety recall defect involving the piston oil ...

#11712220 — UNKNOWN OR OTHER — January 20, 2026 — Mapping system will not update. Vehicle is dangerous.

#11709854 — ENGINE AND ENGINE COOLING — January 9, 2026 — The contact owns a 2020 Kia Soul. The contact stated that the vehicle indicated that the oil level was low. The vehic...

#11707385 — FUEL/PROPULSION SYSTEM — December 28, 2025 — The problems with the KIa Sol began with the "check engine" light continuously coming on in January of 2025. Took it ...