NHTSA Complaint #11554272 — 2022 JEEP GRAND CHEROKEE 4XE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11554272
Vehicle	2022 JEEP GRAND CHEROKEE 4XE
Component	ENGINE
Date of Incident	November 2, 2023
Date Filed	November 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

Vehicle completely shut off while driving down highway. Completely lost steering response and breaking response. There was absolutely no way to control the Vehicle. My daughter and I both thought we were going to crash and die. We live in Alaska and it's winter time so the road conditions aren't the best. It took about 10 to 15 seconds and everything came back on and started working again. I drove my vehicle straight to the dealership I bought it from and have demanded a buyback process. I haven't had it a year and even the hybrid heating coolant system has had to be replaced twice.

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