NHTSA Complaint #11554197 — 2022 JEEP COMPASS

My vehicle is not smoothly moving from one gear to another. Upon slowing the vehicle to prepare for a stop and then before completing the stop, I speed up because I am able to go (ex. light was red and turns green) the vehicle "jumps". The "jump" is like when a manual transmission vehicle is about to stall. My vehicle does not stall, but the jumping jostles the entire car. It is very noticeable, it feels like being rear-ended. The dealership has informed me that they are aware of this issue and that it is due to the 8 speed gears being close together, as well as due to the computer system preparing to stop and not understanding a full stop doesn't happen so when I hit the gas it causes it to be confused and it makes a last minute decision to switch gears which results in the jumping. The dealership cannot do anything about this problem. They state that it will not cause lasting damage of effects on the transmission/vehicle. Unfortunately, I do not believe that for a second. But also, when this jumping occurs, the vehicle is not maneuvering in the standard expected way a vehicle would, therefore, it can cause an accident.