NHTSA Complaint #11665259 — 2022 JEEP COMPASS

The contact owns a 2022 Jeep Compass. The contact stated that while driving on several occasions at various speeds, and the Auto Stop system activated and the vehicle unintendedly stopped. The contact stated that the transmission failed to respond as needed and the vehicle had to be restarted. The vehicle was taken to a dealer on several occasions where it was diagnosed and determined that the alternator was damaged and needed to be replaced. The vehicle was repaired; however, the failure recurred immediately. The vehicle was taken to the same dealer, and it was determined that the vehicle needed to be driven for several miles to correct the failure. The failure reoccurred and the vehicle was taken to the same dealer where it was diagnosed and determined that the main battery needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken back to the same dealer however, the cause for the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was approximately 300.