NHTSA Complaint #11554089 — 2020 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11554089
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	November 2, 2023
Date Filed	November 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

The drivers side door - the weld on the arm has fractured. Causing a loud clunking noise every time the door is opened or closed. This 'break' has caused the window to only be able to roll down about 6 inches. Also, because of the break, the interior lights don't recognize that the door is closed and will stay on as if there is a door open. When called local Ford Dealership, I was advised it is a common problem and the whole door needed to be replaced. Currently, I am out of warranty but upon investigating online, this is a very common problem in the 2020 Ford Escape Drivers side door.

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Recent Complaints for the 2020 FORD ESCAPE

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