NHTSA Complaint #11553871 — 2022 FORD MUSTANG MACH E

On this vehicle, it looks like I may have some arcing on the pins on my car where the charging port hooks up. This car has burnt up two charging cables. What I would like Nhsta to ask Ford is nowhere in this customer satisfaction program does it say they will replace the burnt pins on anyone's cars if they have them. Also, I do not see any recall for this issue as every single mach e that has any chance of having burning pins in their charging port should be inspected. I have received this letter on my 2022 mach e and 2023 one and I will make a complaint for both. There should not only be a recall opened up on this to properly inspect every single charging port for any kind of arching as any kind of arching may have caused damage not only to the pins but the entire electrical system or any one of the components that go from the pins to the batteries. Furthermore of a recall I also ask that an investigation be opened to Ford itself since they cannot tell customers who pay a ton of money for there vehicles why they did not open a recall or notify Nhsta in the first place. This is even worse in my opinion then the last two recalls when they tried to give us software knowingly having an updated part that was more robust for the battery control module to have to be investigated in order to replace it. This should not be tolerated. My safety, my family's safety, and everyone else's safety who owns one of these vehicles is the main importance to me. Like I said looks like I may have some arching on my pins on my car charging port but who would know Ford is not even going to replace them or inspect them there is no recall for this that I have seen. Shady as usual shame on you Ford I hope NHSTA drops the hammer on you this time and the last time.