NHTSA Complaint #11699783 — 2022 FORD MUSTANG MACH E

Passenger front door stopped opening from the outside. there is no power going to the door at all. There are alert codes appearing on the dashboard "passenger door ajar" "door fault. service required" I have taken it to Ford multiple times over the last 1 year, starting Dec 2024, for a fix and they are unable to find a solution. they attempted replacing physical parts with no success. There were no warning signs before this happened. One day i went to close my front passenger door and it would not open back up. This presented as a safety risk to me when I was being followed by a stranger, with my infant with me. I got in the car and pressed the lock button, but the stranger was still able to open my door. luckily I was able to drive away fast enough. however. because the door was seen as ajar, the car will not lock. this is a major safety issue when I cannot secure my vehicle to keep me and my child safe!