NHTSA Complaint #11553851 — 2017 SUBARU OUTBACK

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11553851
Vehicle	2017 SUBARU OUTBACK
Component	SUSPENSION
Date of Incident	November 4, 2023
Date Filed	November 6, 2023
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2017 Subaru Outback. The contact stated that while driving at approximately 25 MPH, the front wheel turned at a 45-degree angle. The contact was able to pull over. There were no warning lights illuminated. The contact who is an independent mechanic installed Monroe strut and coil system part number 173112 on the driver side front, the top nut fractured after two weeks. The contact repaired the vehicle. The local dealer was not contacted. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 97,000.

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