NHTSA Complaint #11553670 — 2020 CHRYSLER PACIFICA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11553670
Vehicle	2020 CHRYSLER PACIFICA
Component	POWER TRAIN
Date of Incident	November 5, 2023
Date Filed	November 5, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

On 11/05/2023 at approximately 12 pm while getting onto the highway of 183 in Austin Texas @ Lamar increasing speeds from 45 to 65mph the engine shifted hard 3x. The engine surged then a hard shift. This occurred 3x. I’m certain you understand the complexities of austin Texas traffic. No matter the time of day. Imagine those complexities with a car that was poorly made by a company that has never been held accountable.

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Other POWER TRAIN Complaints

#11714584 — January 30, 2026 — This submission supplements my prior NHTSA ODI complaint regarding the same vehicle and loss-of-motive-power conditio...

#11712272 — January 20, 2026 — Transmission shifts very hard from 2nd to 3rd gear and 4th to 5th gear at random times and at random speeds. Sometime...

#11700412 — November 19, 2025 — I purchased this van in March 2025, it was used about 62000 miles, but dealer said it was in good condition, no issue...

#11699686 — November 16, 2025 — Component/System: The propulsion system of my 2020 Chrysler Pacifica Hybrid, specifically a suspected internal transm...

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Recent Complaints for the 2020 CHRYSLER PACIFICA

#11714584 — ELECTRICAL SYSTEM — January 30, 2026 — This submission supplements my prior NHTSA ODI complaint regarding the same vehicle and loss-of-motive-power conditio...

#11713077 — STEERING — January 24, 2026 — WHILE DRIVING DOWN MAJOR HIGHWAY, THE POWER STEERING LIGHT WENT ON. IMMIDIATELY MY POWER STEERING SHUT OFF AND I COU...

#11711098 — ELECTRICAL SYSTEM — January 15, 2026 — The contact owns a 2020 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed, the engine s...

#11711098 — ENGINE — January 15, 2026 — The contact owns a 2020 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed, the engine s...

#11706885 — EXTERIOR LIGHTING — December 23, 2025 — The vehicle is unsafe to operate and presents an immediate highway safety risk. Shortly after purchase, the vehicle ...