NHTSA Complaint #11553497 — 2013 DODGE GRAND CARAVAN

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11553497
Vehicle 2013 DODGE GRAND CARAVAN
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The driver side headrest was deployed (I was heading to work when I opened the door to get in the van, I noticed the headrest was deployed). The vehicle was parked in my driveway all night and had not been in any type of accident. It is available to be inspected. Had I been driving when it deployed, there’s a strong possibility it would have caused an unsafe driving condition and/or an accident. I have searched for a recall, but there isn’t one. However, other Dodge caravan drivers have reported similar incidents with their headrest deploying for no reason. The component has not been inspected yet, as it occurred just today. No warning lights or signs were present before the deployment (the night before when I parked it).

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