NHTSA Complaint #11553443 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11553443
Vehicle	2011 FORD ESCAPE
Component	STEERING
Date of Incident	October 10, 2023
Date Filed	November 3, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

My car is a 2011 Ford Hybrid Escape and is having the same safety recall 14S05 issue for Ford models; 2008-2011 Escape and Mariner Vehicles Electric Power Steering, yet my car was not included within this recall. Problem: without any warning displayed on my car's instrument cluster message center the power steering goes out while driving. The steering wheel becomes very hard to steer, making it a safety issue for me to drive safely on the road. This problem started about a month ago (October 10, 2023} and it occurs intermittently. The problem can occur at any point of driving; from departure of being parked or during driving, the car will become hard to steer. Our Mechanic confirmed this problem through an auto diagnostic given on 11/02/2023 (see Hi-Tech Auto Repair attachment). Additional inspections on my car or the component have not been done by the manufacturer, police, insurance representatives or others.

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Recent Complaints for the 2011 FORD ESCAPE

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