NHTSA Complaint #11553337 — 2019 JEEP CHEROKEE
SERVICE BRAKES issue reported to NHTSA
Crash Fire 1 Injury
Complaint Details
| ODI Number | 11553337 |
| Vehicle | 2019 JEEP CHEROKEE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | Yes |
| Injuries | 1 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I was involved in a single vehicle accident at 5 am on October 5, 2023 on a rural road in Deland, Florida. I was on an unfamiliar road with a sharp curve and as I was trying to slow down the I was unable to slow down or steer the vehicle. It slammed into a cluster of trees and immediately the engine caught fire. I crawled out of the vehicle in pain from the force of the crash and was disoriented. A good Samaritan came to my aide and called the Volusia County Sherriff. I can remember my 2019 Jeep Cherokee Latitude was fully engulfed in very intense flames in less than 8 minutes. It was so intense it set fire to the wooded area. This wasn't the first problem I had with this vehicle. I purchased this vehicle new from a dealer in Bowie, MD in 2019. Since that time I replaced all 4 tires due to numerous flat tires starting around 20K miles. I replaced the battery at less than 25K miles. I had braking issues when going downhill in the Washington DC area which caused me to brake hard. I complained and the dealer said they did an inspection. I also had other auto service companies perform checks. I have most of the service records which have cost me so much. I am a disable Gulf War Veteran on a fixed income. I am now waiting for VIN verification by GEICO because the vehicle burned so hot that the engine block and everything metal (melted). Had I not gotten out so soon I would have burned to death.
Related Complaints for the 2019 JEEP CHEROKEE
Other SERVICE BRAKES Complaints
#11712689
There has been an open recall for over a year and no remedy has been found. I am having failure with my speed power a...
#11705067
Recall was done for this and my jeep has this issue I currently have a power train controller that is out I have no p...
#11694613
First brake switch stopped working. I could not move vehicle and had to have it towed to dealer where the brake switc...
#11689897
My vehicle, had had issues with the brakes even after repairing (changing them) a horrible grinding and squeaking. Th...
#11684490
While driving, the emergency brake system becomes enabled, which immediately causes the vehicle to stop and sometimes...
Recent Complaints for the 2019 JEEP CHEROKEE
#11719313
ENGINE
My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...
#11719473
POWER TRAIN
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the message "Se...
#11719313
UNKNOWN OR OTHER
My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...
#11719313
VEHICLE SPEED CONTROL
My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...
#11719121
ELECTRICAL SYSTEM
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly do...