NHTSA Complaint #11684490 — 2019 JEEP CHEROKEE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11684490 |
| Vehicle | 2019 JEEP CHEROKEE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | UT |
Consumer Description
While driving, the emergency brake system becomes enabled, which immediately causes the vehicle to stop and sometimes stall. This is so dangerous! My daughter has been in the middle of an intersection when the vehicle has done this, she's lucky she hasn't been struck and killed. We have not taken it to a dealership, however online reports confirm this problem, and that the NHTSA is investigating it. There is a warning light that comes on when this happens, it says BRAKE, and then it gives prompts on what you need to do to disable the emergency brake. This has happened about four times in just this past year (we purchased this vehicle used and have owned it for one year), with the most recent time happening over the weekend. I was reversing the vehicle to move it to another spot in our driveway. I reversed the vehicle, then put it in Drive, and it immediately stopped and flashed BRAKE and enabled the emergency parking brake, although I didn't even touch it! I had to then put my foot on the brake, push the emergency brake button, (I think twice), and then I was able to drive forward.
Related Complaints for the 2019 JEEP CHEROKEE
Other SERVICE BRAKES Complaints
#11712689
There has been an open recall for over a year and no remedy has been found. I am having failure with my speed power a...
#11705067
Recall was done for this and my jeep has this issue I currently have a power train controller that is out I have no p...
#11694613
First brake switch stopped working. I could not move vehicle and had to have it towed to dealer where the brake switc...
#11689897
My vehicle, had had issues with the brakes even after repairing (changing them) a horrible grinding and squeaking. Th...
#11665257
Delamination of the Display can have settings that affect the way the vehicle physically brakes and steers that are c...
Recent Complaints for the 2019 JEEP CHEROKEE
#11719313
ENGINE
My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...
#11719473
POWER TRAIN
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the message "Se...
#11719313
UNKNOWN OR OTHER
My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...
#11719313
VEHICLE SPEED CONTROL
My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...
#11719121
ELECTRICAL SYSTEM
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly do...