NHTSA Complaint #11553109 — 2015 HONDA CR-V
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11553109 |
| Vehicle | 2015 HONDA CR-V |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I have a 2015 Honda CRV and approximately 18-24 months ago the battery went dead and I took it to the Honda dealer. They checked the battery and said it was fine. I thought perhaps I left my lights on. A short time later, the battery went dead again. I took it back to the same dealer (February 19, 2022) and they gave me a new battery. A short time later, the battery went dead yet again. I returned to the dealer (August 1, 2022) and they gave me a second battery. A short time later, it went dead again. I returned to the dealer (October 26, 2022), insisting to them it couldn't be the battery - there must be something else wrong. They completed a parasitic draw procedure, charged $939.67 and claimed to have fixed it. A short time later, the battery went dead yet again. I returned to the dealer (November 16, 2022) and the service manager told me there was nothing more they could do, they already spent countless time on this issue and that I just needed to drive the car more. On October 13, 2023, the battery went dead yet again. This time, I contacted Honda Customer Service and was assigned a case manager who proceeded to tell me that I needed to go back to the dealer and obtain a diagnosis before they could help me. On October 31, 2023, I contacted the service manager at the dealer who told me he was going to charge me by the hour and that the diagnosis may take many hours to determine. There is clearly a defect with this car! There is a class action lawsuit pending which includes many, many prior complaints made to NHTSA on this issue. I am not motivated to continue to pay a dealer to fix an issue that apparently should have been solved by a product recall.
Related Complaints for the 2015 HONDA CR-V
Other ELECTRICAL SYSTEM Complaints
#11702634
Case #16014967 Topic: Recalls/Campaigns VIN: [XXX] Vehicle Mileage: 64,935 Description: Subject: Transmission Recall...
#11666227
The contact owns a 2015 Honda CR-V. The contact stated that since owning the vehicle, the battery had been replaced f...
#11649839
Instrument panel lights Check engine light, TPMS, VAS, EPS lights come on. Had the car serviced. Lights comes on aft...
#11648636
After using the button on the door handle to lock the door, the door unlocks on its own. The handle sensor stays acti...
#11618933
[XXX] 2015 Honda CRV would not start, called AAA who determined battery needed to be replaced. AAA replaced battery o...
Recent Complaints for the 2015 HONDA CR-V
#11715587
ENGINE
The contact owns a 2015 Honda CR-V. The contact stated that while driving at 70 MPH, the vehicle stalled, and the veh...
#11710491
UNKNOWN OR OTHER
I was slowly driving into a parking spot, perhaps half way into the spot when the car suddenly accelerated forward, w...
#11706101
FUEL/PROPULSION SYSTEM
Aug 1, 2021: On rural highway at approx 50-55 mph, all dashboard warning lights came on as engine power was cut drast...
#11702634
UNKNOWN OR OTHER
Case #16014967 Topic: Recalls/Campaigns VIN: [XXX] Vehicle Mileage: 64,935 Description: Subject: Transmission Recall...
#11700896
STRUCTURE:BODY
Vehicle unlocks if you approach it, all doors unlock without using the keyfob or putting your hand into the drivers o...