NHTSA Complaint #11618933 — 2015 HONDA CR-V

[XXX] 2015 Honda CRV would not start, called AAA who determined battery needed to be replaced. AAA replaced battery on the spot upon purchase. [XXX] 2015 Honda CRV would not start, called AAA who determined battery was bad, needed to be replaced, AAA replaced with a AAA battery. Battery drain continued, exhausted the AAA road side allotment. 10/2023 Local Service Center checked battery and determined AAA was bad. Purchased and had Interstate Battery installed. Battery drain continued. Purchased AllStart Microburst to jump start the 2015 Honda CRV. 12/15/2023 Went to Balise Honda (see attachments) for diagnostic testing. Balise Honda provided a diagnostic result for the "good" battery, but determined that the Remote Start System that was installed by Boch Honda when I purchase the 2015 Honda CRV on [XXX] was the problem. The remote start was disconnected. 9/17/2024 Went back to Balise Honda requested another diagnostic test. Car needed to be "jump started" almost daily even though the CRV is driven daily to charge the battery. Disconnecting the remote start did not solve the battery drain. Balise determined a $3212.12 Instrument Panel Wire Harness and Keyless Access Unit was needed. No diagnosis report provided. 10/9/2024: To date the electrical cause is uncertain. Found a Consumer Reports article that confirmed there are issues with the 2015 Honda CRV: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)