NHTSA Complaint #11552998 — 2023 CHEVROLET EQUINOX

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11552998
Vehicle 2023 CHEVROLET EQUINOX
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

While Dinghy Towing the vehicle behind a motor home the tires lock up, skid and screech when going through tight turns such as cloverleaf on or off-ramps. After turns are made the vehicle handling returns to normal. Posted/suggested speeds or less are followed for the turns. The issue has occurred on numerous occasions and could be easily reproduced under actual towing conditions. The written Owners Manual that came with the vehicle when purchased new states clearly the that dinghy towing is allowed. We purchased specifically with that in mind and talked to the dealer at length about our intention of dinghy towing it. A case has been opened with GM and the vehicle has been assessed by 2 different Chevrolet dealers. No obvious defects have been found by the dealers. The issue is unresolved and offers to reproduce the problem under actual towing conditions has not been accepted by the dealers or GM. This should be viewed a significant safety issue with possible damage risks to the tow and towed vehicles, towing equipment as well as safety of those driving/riding in the RV and also for other drivers around us.

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