NHTSA Complaint #11552810 — 2020 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11552810
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	October 14, 2023
Date Filed	October 31, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

While 360 miles away from home, the drivers side door made a popping noise, the window and controls in the door would not work, the window cracked and the door would not work properly. The window would not operate and remained halfway down cracked and broken, the rearview mirrors would not operate. I went to a dealership and was told that this was a recurring problem with this particular vehicle and that the door hinge welds had broken. The only warning I got was a popping noise inside of the door.

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Recent Complaints for the 2020 FORD ESCAPE

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