NHTSA Complaint #11552785 — 2017 JEEP COMPASS

The contact owns a 2017 Jeep Compass. The contact stated while driving at approximately 60 MPH, there was an abnormal clunking sound detected. While turning the steering wheel, the abnormal sound was detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated the failure was due to the rack and pinion. The parts were back ordered. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 72,000.