NHTSA Complaint #11552755 — 2012 HYUNDAI SONATA SERVICE BRAKES

Complaint Details

ODI Number	11552755
Vehicle	2012 HYUNDAI SONATA
Component	SERVICE BRAKES
Date of Incident	October 17, 2023
Date Filed	October 30, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I went to start my car up 10 days ago and it began to alarm with a message to check the brake system. My car was stuck and wouldn't drive. This also happened in July 2022 while I was on the highway. I could no longer accelerate and the gas pedal no longer gave power. I had to put on my hazard lights and coast to the far right lane. I took it to the Hyundai dealership near by and they said it wasn't safe to drive. I left it there and was told that Hyundai would replace the part in good faith at no charge but charged me $700 for labor. This is becoming a problem. I was told the car could catch fire while driving or while parked and that I could continue to drive it. I decided not to drive it because I do not feel safe.

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