NHTSA Complaint #11552740 — 2020 HONDA RIDGELINE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11552740
Vehicle 2020 HONDA RIDGELINE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I shifted the vehicle into reverse and the parking assist camera (backup camera) did not appear on the infotainment screen as it should. There is an active recall on the 2017 - 2019 models as Honda is aware of this problem with the tailgate wiring harness design. Backing up without the visual aid poses a serious safety threat to any pedestrians or vehicles that may not be seen due to the camera not working as it should. I have not yet scheduled a repair for this item but will update when the problem is remedied. There was no warning before this occured. It was sudden without any signs. It is my hope and the duty of the manufacturer that this issue is fixed within ALL model years that this problem is known to occur.

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