NHTSA Complaint #11654708 — 2020 HONDA RIDGELINE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11654708
Vehicle	2020 HONDA RIDGELINE
Component	ELECTRICAL SYSTEM
Date of Incident	April 4, 2025
Date Filed	April 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Reference Investigation: EA25004, No Restart After Auto Start/Stop Engages 2 separate instances 1st instance during stop and go driving on highway in heavy traffic, engine failed to restart automatically after full stop, message stating something about neutral appeared, unsure exactly what message stated. I had to shift to park and hold the brake down for a normal start. 2nd instance 2 weeks after 1st 04/04/2025 while stopped at a traffic light engine failed to Auto start - same result as above (1st incident)

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