NHTSA Complaint #11552610 — 2016 FORD FOCUS

The contact’s son owns a 2016 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, another vehicle crashed into the front passenger side door that pushed the vehicle's driver’s side into a fence. The driver's side air bag was deployed however, the passenger side air bag failed to deploy. The contact son sustained scrapes and bruise injuries that required medical attention. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 124,000.