NHTSA Complaint #11552421 — 2019 TOYOTA HIGHLANDER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11552421
Vehicle	2019 TOYOTA HIGHLANDER
Component	STRUCTURE:BODY
Date of Incident	March 31, 2023
Date Filed	October 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

The front bumper keeps popping out. I’ve returned it to the dealer 3 times, who says a clip has to be replaced. However, it’s not covered under the extended warranty and they will just replace it. The dealer told me to just push it back in when it pops out. It will push back in place, but it will not stay in place. It has not been damaged.

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