NHTSA Complaint #11552385 — 2020 FORD ESCAPE

My driver side door began making a grinding/creaking noise when opening. It was rather alarming as it was loud and extremly noticibale everytime I would open AND close my door. At one point, I had opened my door while doing errands and I could not actually push the door closed without some physical force. Now the door makes a more hollow creaking sound while closing and opening the door. Recently, my driver side window has since malfunctioned (does not go down). I can push the button for it to go down, but it only moves two inches before it stops completly. I use my vvehcile to communte to and from work and to transport my children to school and back. This safety concern is alarming as the safety of myself is at risk if ever in an accident, potentially not being able to open the door or even the door unlatching while driving at highway speed of 120kms. I have voiced my concerns to my FORD dealership but due to not purchasing extended warranty at time of purchase, It is not covered and recommened to take to an autobody shop for servicing. The technician noted "it can be quiet expensive". There are no warning lights.