NHTSA Complaint #11552372 — 2023 BUICK ENCORE GX

Brakes squeaking, squealing and screeching. Replaced once at approximately 8k miles. Dealership ground down rotors twice, brakes replaced once. Tires are worn in the center. AWD GX, steering seems off and unstable. Brake pedal sounds and feels like a faulty spring inside. Pedal gets stuck when switching from gas to brake. Bounces back with spring feel and noise. At times it feels like I can’t control the brake when traveling at a low rated of speed and having to suddenly stop. Then while stopped on an incline the brake feels as if it releases while still depressing the brake jolting forward. Nearly forcing into intersection. Having to leave larger distances between vehicles in front to prevent vehicle from forcibly trying to rear end another vehicle. Clunking noise when turning left at a low rate of speed with minimal acceleration, such as in and out of a driveway, parking lot or after coming to a stop at an intersection. Mostly heard only turn left. Steering wheel vibrates at high rate of speed. Intermittent rattling noise heard from front center/passenger side. Ratting noise occurs after driving a while 25-30 minutes. Screw fell out of vehicle after being serviced at a local dealership, took it back with said bolt and they did not put it back. To date I’m unaware of where it belongs. Dealership has oil change tech diagnosing, consistently “functioning as normal” and “can’t duplicate issue”. I do not feel safe driving. Hard to stop and feel in control. I’ve resulted in getting rides from others when possible. 2023 GX AWD is not safe. Manufacture notified.