NHTSA Complaint #11717276 — 2023 BUICK ENCORE GX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11717276
Vehicle 2023 BUICK ENCORE GX
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

When starting from a traffic light after the green light, the car made mechanical noises and would not accelerate above approximately 25 mph. It seemed obvious at the time that the transmission had failed, which was later confirmed after being towed to the dealership. There were no warning lamps or messages displayed; however, during the previous days, there were a few instances when the transmission "shifted" hard (this seemed odd considering it is a CVT transmission).

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