NHTSA Complaint #11552368 — 2023 BUICK ENCORE GX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11552368
Vehicle	2023 BUICK ENCORE GX
Component	ELECTRICAL SYSTEM
Date of Incident	August 20, 2023
Date Filed	October 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Vehicle struggles to stay running in the heat with the air conditioning running. Low voltage codes pulled at dealership. When the air conditioner is running there is an awful toxic smell from the vents both with or without recycling the air. Vehicle struggles to slow then accelerate, such as normal driving conditions in rush hour traffic. Poor ability to accelerate, hesitant and jolting. AWD model with winter package in the desert doesn’t fair well.

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