NHTSA Complaint #11552212 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11552212
Vehicle 2016 JEEP CHEROKEE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 103,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The contact owns a 2016 Jeep Cherokee. The contact stated while driving 30 MPH and making a turn on a backroad, the vehicle stopped abruptly as the electric parking brake engaged independently. The contact stated that the vehicle went into LIMP Mode and became inoperable. The check engine warning light and the Service Transmission warning light illuminated. The contact was unable to pull to the side of the road. The contact shifted into park (P). The vehicle was towed to the residence. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was then towed to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE22009 (Parking Brake). The failure mileage was approximately 103,000.

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