NHTSA Complaint #11551922 — 2012 HYUNDAI SONATA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11551922
Vehicle 2012 HYUNDAI SONATA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I have a 2012 Hyundai Sonata Hybrid that has a problem with its ABS Module. It is overheating and causes my car to stop its brake and motor functions while driving. I contacted the dealership to get a rental or replacement in the meantime and they told me there is nothing they can do and to drive with caution. I called the manufacturer to get a rental for the meantime and they told me the same thing. I have looked on the recall documents and it says they should give me a vehicle in the meantime if it is unsafe to drive. Please, I don't even want the car at this point because of all the problems with it and with my dissatisfaction with customer service from any Hyundai business. But if I could just get a car that is safe to drive while I wait for the recall to have a remedy , I would take that.

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