NHTSA Complaint #11551869 — 2016 FORD EXPLORER
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER issue reported to NHTSA
Complaint Details
| ODI Number | 11551869 |
| Vehicle | 2016 FORD EXPLORER |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER |
| Date of Incident | |
| Date Filed | |
| Mileage | 70,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
The contact owns a 2016 Ford Explorer. The contact stated that while driving uphill, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the torque converter was defective and needed to be replaced. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall or warranty. The vehicle was not repaired. The failure mileage was approximately 70,000.
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