NHTSA Complaint #11551580 — 2021 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11551580
Vehicle	2021 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	October 19, 2023
Date Filed	October 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Just purchased this vehicle certified pre-owned 2 months ago. Car was parked and spontaneous windshield crack started on drivers' side and has now advanced up through drivers visual field. A simple google search shows this to be a chronic, documented issue with MANY Subaru vehicles. Driving is limited and this is a costly fix for a fault not on the consumers end. I have contacted warranty and consumer protection before I call to schedule a replacement. ZERO problems or damage to vehicle before this, car wasn't in motion and as evidenced by photos it had no physical compromise causing this.

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