NHTSA Complaint #11702874 — 2021 SUBARU OUTBACK

VEHICLE SPEED CONTROL issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11702874
Vehicle 2021 SUBARU OUTBACK
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

On 10/29/25 the car lost power once it got to 3500rpm. Multiple warning lights came on. On 11/06/2025, the Thermo Control Valve, high pressure fuel line, and gaskets for intake manifold and EGR were replaced. On 11/24/25, when backing up slowly in a small parking lot, the rear camera detection picked up a raised cement walkway with metal railing. The brake was applied by the driver, however the car accelerated quickly and slammed into the railing and cement. The vehicle was placed into drive after the collision and continued normally. The brake was on once the warning light beeped and prior to the collision. The foot was not removed from the brake pedal until it was in drive. It could not have been placed into drive without the brake pedal being pressed. I asked the dealership if they could pull data from the car at the time of the incident, and was told they weren't sure they would get any information. It has not been inspected by a dealership or insurance. There was no damage done to the cement and railing was already bent. Only the car sustained damage.

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