NHTSA Complaint #11619721 — 2021 SUBARU OUTBACK
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11619721 |
| Vehicle | 2021 SUBARU OUTBACK |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Since owning this vehicle, we have replaced the windshield at least once a year. The first due to a 1/16th inch chip that evolved into a 10 inch crack over the course of a day. The second was a crack from driver side pillar that appeared overnight, no chips prior. Third was a 8" crack from passenger pillar that appeared overnight while garage parked, after a day, it grew to reach the center of the windshield. I think it's unacceptable that windshields can just crack overnight less than a year after install. It's beyond concerning knowing that our windshield could crack at anytime, or that superficial chips must be taken care of IMMEDIATELY or we run the risk of replacing the entire windshield.
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