NHTSA Complaint #11551554 — 2018 JEEP COMPASS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11551554
Vehicle	2018 JEEP COMPASS
Component	UNKNOWN OR OTHER
Date of Incident	August 2, 2023
Date Filed	October 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The screen for the radio and other function is not operable. Occasional glitches to work but has lines all over the screen or is completely blank. I am unable to see navigations or use majority of the functions for the climate controls at all. I have taken it to a Jeep dealership and they have advised needing a whole new replacement which is going to cost a little ove $1,000. I have searched online and see that this is a know issue for 2017-2022 models. This should not be our responsibly to pay for.

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