NHTSA Complaint #11551549 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11551549
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

Hydralic control unit is bad causing on dash safety alert for service electronic brake system alert and anti lock brake system alert. When towing will not have brakes to assist in stopping tow vehicle. The alarm constantly going off distract your attention from the road. Upon going to the dealer for repairs I was told they are on national back order and may not be available until after the 1st of the year. It apparently a widespread issue with all 2017 and 2018 Ram 2500s. I am unable to tow my 38' 5th wheel camper for fear I will lose my brakes on the tow vehicle putting myself and others at risk. The anti lock brakes not functioning properly could result in losing control of the vehicle when road conditions are wet or slippery. This loss of traction put me and other motorist at risk. Ram know there is a problem with the HCU. My understanding is they have had to completely re-engineer the part and as such has created an availability problem for anyone owning these vehicles. There are several blogs and forums online describing this as well as a class action suit initiated by the state of California. Would appreciate you looking into this matter and getting Ram to do the right thing. Thank You

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