NHTSA Complaint #11551482 — 2013 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11551482
Vehicle 2013 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I drove this car for intervals and then purchased it on 6/05/23 from a used car lot. It had no problems and ran very well. About a month or two later the transmission started to slip so I contacted the Goodyear shop we take our cars to. They told me that Ford had a recall on a transmission problem so I called the Ford dealer and made an appointment to bring it in for a computer recall on the trans. I am 84 yrs. old and was driving to the gas station for gas and the car stopped and inched into the station. I had it towed to Ford and it sat there until my appt. day and was told the computer on the outside of the trans was under warrenty not the trans and it would cost $9000. for a trans. No other trans shop would repair because all the computers are on backorder. The used car dealer nor I were ever notified about a recall, At least 5 yrs of Focus have this problem. Check all the complaints. It's unsafe and unfair.

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