NHTSA Complaint #11551299 — 2020 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11551299
Vehicle	2020 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	October 16, 2023
Date Filed	October 23, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

Our 3rd car (used by our daughter) has started to smell like mold. I then noticed the back seat behind the driver side was wet. All windows were up and fully closed - never left open. I soaked up the water. Days later the water returned. I did some research online and found this is a recurring issues were weld joints breakdown and then leak. In that same forum the post referenced water built up where the spare tire is keep. I just opened up the spare tire area and noticed 3" of water and the mechanism for holding down the tire is rusty, suggesting the water has been there for sometime. As reference, here is the forum I mentioned above: https://www.cargurus.com/Cars/Discussion-t51317_ds819498

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