NHTSA Complaint #11551282 — 2012 HYUNDAI SONATA
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11551282 |
| Vehicle | 2012 HYUNDAI SONATA |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
While driving on the freeway, the Hybrid system warning, safely stop and do not drive will alternately flash with check brake and continuously the alarm sound with the park brake red light. The car would loose acceleration, and the brake pedal goes to the floor when applied. Once stopped, I restarted the car and the same things happen. The car can accelerate on and off for about 5mph. Brake pedal still goes to the floor. After restarting the car for 30-minutes- 1 hour, there are no warning lights or alarm. The car can be driven again. I brought to independent mechanic and found the code C1604 and there’s a recall 251 on ABS brake system- recommended to bring to dealer. Brought to dealer, they say that recall 251 had no fix yet. They diagnosed that the safety plug relay needs to be replaced. Dealer replaced it and said that the car is fixed. Pick up the car from the dealer. After 20 miles of driving the same problem occurred- Hybrid system warning, safely stop and do not drive will alternately flash with check brake and continuously the alarm sound with the park brake red light. Had the car towed back to the dealer. After 2 days, the dealer says it’s possibly a transmission issue. I asked how come it wasn’t diagnosed the first time around? No clear response.issue occurred 4 times already.
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