NHTSA Complaint #11551136 — 2019 JEEP CHEROKEE

Vehicle would randomly not start. Initially, it was several months between episodes. Would not jump-start so I would have it towed to a service center / dealership. Once off the tow truck it would start right up. Diagnosis would not find anything and all systems checked out. After several episodes, I decided to leave it at Jeep dealership so they could troubleshoot. They opened case with Jeep but after several weeks, could not replicate the issue. I spent several hundred dollars between diagnosis and towing costs. A simple google search revealed that it wasn't just me having this exact issue with several Jeep vehicles, and even this same model. Tried to get jeep to buy vehicle back but they denied. They sent me to arbitration and they also denied my case. The vehicle again wouldn't start and sat in my yard for 2 weeks, however, all of the Jeep dealerships within 50 miles of my home were "behind/full" and couldn't get to me for several weeks. I threw money at it and replaced the starter. The vehicle started back up and I sold it. It was the most frustrating experience ever and I felt that it's a known issue with Jeep and they refuse to recall/fix. They were willing to pay for some of my costs as long as a Jeep dealership did the repairs. Sounds like an admission of guilt to me.