NHTSA Complaint #11551089 — 2018 FORD F-150

I bought my truck in the middle of 2022 with around 20,000 miles on it. Within the recent months, I started to hear a knocking/rattling noise every time I start my truck. When looking into it and asking some mechanics/technicians, I was told my truck year and engine had problems with the cam phasers and there might be a warranty or recall out for it. I found out that there was a Customer satisfaction program 21N03 with additional supplements. I looked further into it and called Ford to see if there was anything to be done and they recommended me to this site. As of the 2nd half of last year, this truck is new to me and still has under 50,000 miles on it. The customer satisfaction program ended before I ever heard the noises this year. The program ended January 1st, 2023. As the owner of a ford model in this program, I was never informed or made aware of needing to get this taken care of, nor did the dealership that sold me the truck, or service shops when getting my truck serviced make me aware or inform me of the issue with ford models and years similar to mine. The customer satisfactions program also state they would send letters out to all Ford owners with this important information. Outside of never learning of this until asking shops and researching, I also never got a letter as a Ford owner.