NHTSA Complaint #11550873 — 2018 FORD ECOSPORT

In August 2023 we were driving our 2018 Ford Ecosport (with a little over only 45,000 miles) in town and the check engine light came on following the check oil light. We instantly headed to a mechanic and paid for a diagnostic. The mechanic told us that there were metal shavings in the oil and the remedy is to have an engine replacement. We drove back home. The following day, we headed to the local Ford dealership to see what we could do to get it fixed and file a complaint with them. On our way there, we were in a 50mph zone and we the power of the vehicle lessened a lot (from 50mph to 10-15mph and the RPM was 4,000 on a two lane road (we were on an overpass where we could not even pull over and we had 3 autistic children in the back seat. Midway across the overpass, We lost power completely. The engine was gone. We BARELY coasted off of the overpass, to where we had to run a Yield traffic sign and almost collided with another vehicle.