NHTSA Complaint #11550745 — 2018 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11550745
Vehicle 2018 FORD ECOSPORT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I own the 2018 Ford Ecosport 1.0 lt. engine with Ecoboost engine I was 100 miles from home on a business trip when the low oil pressure warning came on with chimes alerting me about the low oil pressure. The notice and chimes remained until I stopped. I've never seen this warning before and nor have I had any problems whatsoever in the 3 years I've owned it. While waiting for a tow back to my home, I looked up some info and found that Ford knew about the oil pressure/oil pump problems and chose to do nothing about it. Luckily I was able to pull over fairly quickly but if I hadn't been able to, I was on a very busy freeway and a mountain pass that could have resulted in a much worse situation like some of the other reports of this issue in their Ecosport. Once home, I had it serviced by a AAA endorsed automotive shop and they determined that the oil pump failed causing the low oil pressure and is basically not replaceable. My engine and my vehicle are totaled. You would only be able to replace the faulty oil pump with the same pump since this is what they use in this vehicle. It's just wrong that Ford knew about this and continues to sell this vehicle. I also can't afford another car. I'd just paid this one off and I loved it. They should pay me for my loss.

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