NHTSA Complaint #11550624 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11550624
Vehicle 2016 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Engine began having issues with stalling out around 70k Miles. Car was taken to the dealer and Tessa on for issue couldn’t be diagnosed. Car then began again at 83k miles took it to a repair shop and the issue could not be pin pointed once again. I was informed that the engine would have to completely fail for the issue to be properly diagnosed. Engine completely failed at 100k miles from barring breaking while I was driving the vehicle with my children in the car. Vehicle had to be towed to a mechanic shop and later transferred to Hyundai of Cumming. This issue was then confirmed for engine failure due to barrings breaks and the oil not circulating through the engine. There were not any prior warnings signs such as a light on dashboard or smoke out of the exhaust. All car maintenance is documented and up to date. This is the same reasoning behind prior 2016 models failing and being recalled. Dealer is refusing to issue a goodwill repair that was recommended by Hyundai corporate.

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