NHTSA Complaint #11550476 — 2020 FORD FUSION HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11550476
Vehicle 2020 FORD FUSION HYBRID
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The vin does not show a safety recall however the exact year, make, and model shows the same problem I am experiencing. my 2020 ford fusion hybrid is in service again. been getting service with same issues since 2022 to current. I lose power, had battery replaced check engine light on I had the battery replaced again, currently being service I was informed yesterday that in the back of the car by the motor there were noise and found out wires were fried, I was informed the car needs a new PCM... power control model. same as the recall on the 2020 ford fusion recall. but does not show up under my vin number which is. [XXX] . but the car is still at RON TIRAPELLI FORD. 4355 W JEFFERSON ST. SHOREWOOD, IL 60404. I was also informed that the PCM is on back order, and it is on back order until next November of next year. my car sits at the dealership until then. but the sound of things the car could have started on fire harm anyone in or near it and could have destroyed the car and leave me stranded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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