NHTSA Complaint #11522782 — 2020 FORD FUSION HYBRID

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11522782
Vehicle 2020 FORD FUSION HYBRID
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Ford installed 3g modems knowing the network would be shutdown. This causes most things on the infotainment center to stop working such as the vehicle GPS and most recently the Bluetooth command button. Updates have failed to resolve the issues. It is illegal for me to be distracted while driving, however, all of my distractions come from dealing with the infotainment and connectivity issues that were built into my vehicle.

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