2020 FORD FUSION HYBRID — Problems, Recalls & Safety Data
N/A
Safety Rating
14
Owner Complaints
0
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2020 FORD FUSION HYBRID
The 2020 FORD FUSION HYBRID has received a total of 14 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). The most commonly reported problems involve the Electrical System (4 complaints), Forward Collision Avoidance Warnings (2 complaints), and Unknown Or Other (2 complaints).
Recalls for the 2020 FORD FUSION HYBRID
There are no recalls on file with NHTSA for the 2020 FORD FUSION HYBRID. No Active Recalls
Owner Complaints for the 2020 FORD FUSION HYBRID
14 complaints have been filed with NHTSA for the 2020 FORD FUSION HYBRID. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 4 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 1 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 1 | 0 | 1 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds there was a humming sound coming from the front end of the vehicle. The contact stated that intermittently the vehicle hesitated to start. The tire pressure warning light illuminated; however, the tires were new, and the air pressure was correct. The vehicle was taken to the dealer who was unable to diagnose the failure. Approximately three days later, the vehicle began making a clicking and vibrating sound while driving at various speeds. The vehicle was shaking while driving at various speeds. While attempting to pull out of the garage the vehicle began making a clicking sound as if the engine was failing and the vehicle lost motive power. The check engine warning light was illuminated. The contact had the vehicle jumpstarted. The contact stated that the failure occurred once the temperature outside was colder. The vehicle was taken to the dealer who diagnosed that the hybrid system failed, and the contact inquired about trading the vehicle. The dealer inspected the vehicle a second time and determined that there was no failure found. The vehicle had not been repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 51,000.
The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds there was a humming sound coming from the front end of the vehicle. The contact stated that intermittently the vehicle hesitated to start. The tire pressure warning light illuminated; however, the tires were new, and the air pressure was correct. The vehicle was taken to the dealer who was unable to diagnose the failure. Approximately three days later, the vehicle began making a clicking and vibrating sound while driving at various speeds. The vehicle was shaking while driving at various speeds. While attempting to pull out of the garage the vehicle began making a clicking sound as if the engine was failing and the vehicle lost motive power. The check engine warning light was illuminated. The contact had the vehicle jumpstarted. The contact stated that the failure occurred once the temperature outside was colder. The vehicle was taken to the dealer who diagnosed that the hybrid system failed, and the contact inquired about trading the vehicle. The dealer inspected the vehicle a second time and determined that there was no failure found. The vehicle had not been repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 51,000.
The contact's husband owns a 2020 Ford Fusion. The contact stated that immediately after her husband had left the dealer after an oil change, the "Stop Safely Now" and "Check Engine" messages appeared on the instrument panel after an attempt to start the vehicle. Several attempts were made to restart the vehicle; after the vehicle was started, the vehicle was taken back to the dealer. The vehicle was scanned; however, the dealer failed to duplicate the DTC code received on the scanner. The battery was reset, and the messages were cleared off the vehicle. The contact stated that several days later, the contact's husband received a "Battery Preserve Mode" message through the Ford App about the vehicle. The following day, the contact's husband experienced the failure that had occurred after the oil change. The contact stated that after a successful restart of the vehicle, the messages disappeared. The contact called the manufacturer and was informed about NHTSA Campaign Number: 23V440000 (Electrical System) which the agent linked to the vehicle failure; however, the contact was then informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 54,000.
Blower fan stopped working in middle of heat wave. Vehicle is only 4 years old and system not functioning with heat or cold settings.
While driven collision sensor sudenly activated and locked my steeringweel,now vehicle is inoperative due to this issue, dealer is not repairing it while under warranty or not even making a estimate diagnosis.
Safety Rating for the 2020 FORD FUSION HYBRID
NHTSA has not yet tested the 2020 FORD FUSION HYBRID in its New Car Assessment Program.
Technical Service Bulletins for the 2020 FORD FUSION HYBRID
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2020 FORD FUSION HYBRID
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD FUSION HYBRID
- 2015 FORD FUSION HYBRID — 65 complaints
- 2016 FORD FUSION HYBRID — 66 complaints
- 2017 FORD FUSION HYBRID — 96 complaints
- 2018 FORD FUSION HYBRID — 76 complaints
- 2019 FORD FUSION HYBRID — 40 complaints
- 2020 FORD FUSION HYBRID (current)
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints