NHTSA Complaint #11550380 — 2021 NISSAN KICKS

The contact rented a 2021 Nissan Kicks. The contact stated that while driving at a slow speed in heavy traffic, the vehicle inadvertently lost motive power. After coming to a complete stop and shifting into park, the contact became aware that the transmission had seized, and the gear selector was unable to shift back into drive. Upon having the vehicle towed, the tow company was only able to shift the gear selector into reverse. No warning lights were illuminated. The vehicle was towed to the rental company's service center for repair; as a result, the diagnosis of the failure was unknown to the contact. The manufacturer was not notified of the failure. The failure mileage was 54,000.